NAPA IBS Exclusive
AutoTech Training Program
Whether you operate a large used car dealership or a major repair facility, NAPA IBS is your trusted partner in saving time and money. With our dedicated parts room, you no longer need to chase parts or endure long wait times from multiple vendors. We ensure you have the necessary parts in stock for any vehicle that comes through your doors, boosting your shop’s productivity and efficiency. Explore how we can support your dealership or repair shop needs.
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Exclusive Offer
Technical Training
At NAPA, we are dedicated to continuously improving the knowledge and skills of both our staff and yours, ensuring that your fleet operations perform at their best. Through our own training company, NAPA AutoTech, we offer expert training tailored to your needs. Our training includes dozens of pre-planned modules available onsite, offsite, and online, many of which are free of charge. Additionally, we can develop customized training plans to fit your schedule.
NAPA AutoTech’s eLearning library offers over 400 online courses, covering topics such as automotive, safety, hybrid/EV, shop management, and product training. These resources are available to technicians in all NAPA IBS locations, helping them stay up-to-date with the latest industry knowledge and skills. Getting started is simple, allowing your team to quickly benefit from our comprehensive training offerings.
Advanced Classroom Training
Online Technical Skills Assessment
How It Works to Take an Assessment with NAPA IBS
- Once the manager/training administrator adds all technicians at the beginning of the program, NAPA IBS also has an optional online course available offering NAPA AutoTech technician skills assessment.
- NAPA AutoTech Technical Assessments (9 total) will be available prior to subscription access to assist with evaluating skill levels and building course training outlines based on specific technician needs.
- Each assessment only takes about 15 minutes to complete. These measure skills/knowledge in: air conditioning, diesel. alignment. steering and suspension, electrical, hybrids, batteries, starting and charging, new technician essentials, brakes/ABS and service sales.
Technical Training Classes & Pricing for IBS Customers
Tech Updates
$2,595 per classs
Tech Updates are 3-hour, in-person courses (late afternoon / evening) that develop technicians of all levels. These classes provide interactive, engaging content and materials that are on current automotive technology and repair techniques.
- Unlimited attendees
- 30 paper books included (additional books can be purchased)
- Post-class eBook & recording of class
- Access to the Autotech eLearning library for 365 days for the entire shop
Class Available
- ADAS Calibration and Procedures
- Advanced Engine Diagnostics
- Asian Smart Charging Systems
- Automotive Electrical: From A to CAN
- Chrysler Network Communications and Gateways
- Deciphering Gasoline Turbo Driveability
- Diesel Aftertreatment – Domestic and European
- Domestic Smart Charging Systems
- Enhanced Air/Fuel Diagnostics
- Essential Scope Tests
- European Smart Charging Systems
- Ford EcoBoost Family of Engines
- Gasoline Direct Injection – Operation and Diagnostics
- HVAC Series – Cooling System and Refrigerants
- Hybrid and EV – AC Diagnostics
- Hybrid and EV – Batteries and Charging
- Hybrid and EV – Drivetrain
- Intake Airflow Technologies
- Making Sense of Sensors
- Modern Electronic Steering and Suspension Systems
- Network Communication and Diagnostics
- Proper Electrical Testing
- Tactical Diagnostic Series – Another Day in the Bay
- Tactical Diagnostic Series – Scan and Scope
- Tactical Diagnostic Series – Strategies for a Successful Day in the Bay
- Tesla Service Essentials
- Timing Chain Advanced Diagnostics Using Scopes, Transducers, and Scan Tools
- Vehicle Communication Diagnostics
To book a class, please contact the NAPA Training Service Center at (800) 292-6428 or email [email protected]
1-Day & Multi-Day Classes
Contact for Pricing
Build A Skill Courses
- 8-hour, in depth, hands-on classes
- 16 participants per class so instructor can give individual attention & time to practice
Build A Technician (BAT)
- 24-hours over 3 days, in depth, hands on classes
- 16 participants per class so instructor can give individual attention & time to practice
Service Advisor
- 16 hours over 2 days, in depth, role playing
- 30 participants per class
EV Ready Training
- 4-day program
- Intensive classroom training followed by in-depth, hands-on practice
- Provide PPE needed for hands-on work
- Various Hybrid/EV makes and models used for hands-on experience
- Tested on knowledge gained in the classroom
Class Available
Build a Skill Hands-on Classes
- A/C Diagnostics
- Brake Service and Repair
- Electrical Diagnostics
- Fuel Systems
- Intermittent Driveability Diagnostics
- Mechanical Engine Specialty Scope Diagnostics
- Scope and Sensor Testing
Build a Technician Courses
- Build a Technician – Brakes
- Build a Technician – Electrical
- Build a Technician – HVAC
- Build a Technician – Steering and Suspension
Service Advisor
- Communication Skills and Techniques
- Better phone and customer greeting skills
- Sales Skills including core selling
- Internalize the 6 steps to better sales
- Technical Experience for Explaining Repairs and Service Recommendations
- Preventive Maintenance
- Brakes
- Steering, Suspension and Alignment
- Air Conditioning
- Diagnostics
EV Ready Training
Technicians will learn on various Hybrid & EV vehicles such as Tesla, Toyota, GM, Ford, Hyundai, and Nissan. This will allow the technician to make educated decisions on equipment needed in their own shop to perform repairs.
- Application of theory
- Safety equipment & PPE
- Bay configuration
- Required OSHA regulations
- Systems and subsystems that are new or unique to Hybrids or EVs
- Operations and maintenance of subsystems
- Different modes of Tesla operations
To book a class, please contact the NAPA Training Service Center at (800) 292-6428 or email [email protected]